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The following policy is to insure the protection and well being of our patients.  We are happy to answer any question you may have regarding this policy.

NO prescription refill request for a patient's current medication(s) or request for any new medication(s) will be processed after 4:30pm Monday through Thursday and after 11am on Friday.  This policy includes any after hour pages made to the On Call Physician.  This does not include any calls related to any possible allergic reaction to any currently prescribed medication(s).

We require forty-eight (48) hour's prior notice for prescription refills.  Therefore, unless your request is a medical emergency, the physician will attempt to respond to your request within (48) hours.  Please, do not wait until you are out of your prescription before your request for a refill is made.  Once your prescription has been processed, we will try to notify you by phone.  However, please always check with your pharmacy first before calling the physician's office regarding the status of your request.

The patient's Pharmacist must make all requests for prescription refills.  Therefore, contact your pharmacy first to request your prescription refill.  Your pharmacist will then contact our office with all the required information.

All prescriptions processed through a Mail-House Pharmacy will be in written form only.  We will not be able to call your prescription(s) request into a Mail-House Pharmacy.  You may come by our office and pick up the written prescription or we will be glad to mail it to the patient or the address of the Mail-House Pharmacy if known.

The above policy in most cases allows the patient's prescription request to be processed by their current treating physician (not the On Call Physician) and it also allows the treating physician proper time to access the patient's medical information.

The above policy will be enforced unless special circumstances arise or in the case of a medical emergency.

 

FREDERICKSBURG ORTHOPAEDIC ASSOCIATES, P.C.
Orthopedic Physician Appointments:  (540) 372-4221  |  Physical Therapy Appointments:  (540) 479-4764
FREDERICKSBURG
3310 Fall Hill Avenue,
Fredericksburg, VA  22401
SPOTSYLVANIA
4710 Spotsylvania Parkway
Fredericksburg, VA  22407
STAFFORD
90 Greenspring Drive
Stafford, VA  22554

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